This course template allows you to quickly create a course about handling complaints. It is a great starting point, just add your company specifics and launch a course on handling complaints much faster.
This course template includes
Get an insight into this course template
This course template covers:
- Causes for complaints in the workplace and from customers,
- Valuable outcomes of dealing with complaints,
- Basic steps of handling complaints in the workplace,
- Handling common scenarios of customer complaints – dealing with heightened emotions, faulty products, refund requests, and more.
- What value dealing with complaints can bring,
- Why it’s important to deal with complaints in the workplace,
- How to gather and deal with workplace complaints,
- Why it’s important to deal with customer complaints,
- How to deal with customer complaints.
Awesome product! These course templates save me a lot of time!
Give it a try
Click ‘Start the course’ and see a short interactive demo of this course template.
Course template features
Get one course template, a Customer Service course template bundle or all course templates.
Don’t miss out on our special offer – course template for $199 (regular price $299), course template bundle for $599 (regular price $999) and full course template library for $1499 (regular price $2499). Offer valid until July 11, 2022.
Handling complaints theory
37 pages in 4 chapters
25 min learning time
HTML5 and SCORM compatible
Source files for Articulate Storyline and Adobe Captivate
+ Priority Support
Sales and Customer Service Bundle
Leadership and Management Bundle
Compliance Course Bundle
Health and Safety Bundle
Food Safety Bundle
+ Priority Support
About Course Templates
Got questions? We have answers.
Still not sure? Get a Full demo!
We will be happy to give you full a demo and answer your questions