Courses
Customer Service
This course allows you to quickly create a customer service course. This is a great starting point, just add your company specifics and launch a customer service course much faster.
This course includes
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Valuable content
This course covers:
- Characteristics and impact of good customer service,
- Communication skills – active listening, asking appropriate questions,
- Adjusting your service to meet customer needs,
- Handling customer complaints,
- Essential skills (product knowledge, attentiveness, persistence).
Learning outcomes:
- Why it’s important to provide great customer service,
- How to improve various significant aspects of customer service,
- How to meet customer needs,
- How to communicate with customers appropriately and effectively,
- How to handle complaints.
The quality of your work is exceptional, this course helped me a lot.
Jerome Marin
Training Specialist
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Click ‘Start the course’ and see a short interactive demo of this course.
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Learn from our training videos or choose the complete training program and get a certificate!
Don’t miss out on our special offer – 1 course purchase just $199 (regular price $299) and Full Course Library of 27 courses for just $749 (regular price $2499). Offer valid until December 17, 2024.
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COURSE
1 fully ready course
Articulate Storyline source files
Adobe Captivate source files
+ Email Support
27 COURSES
27 fully ready courses
Articulate Storyline source files
Adobe Captivate source files
+ Priority Support
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