Course Templates
Customer Service
This course template allows you to quickly create a customer service course. This is a great starting point, just add your company specifics and launch a customer service course much faster.
This course template includes
Get an insight into this course template
Valuable content
This course template covers:
- Characteristics and impact of good customer service,
- Communication skills – active listening, asking appropriate questions,
- Adjusting your service to meet customer needs,
- Handling customer complaints
- Essential skills (product knowledge, attentiveness, persistence).
Learning outcomes:
- Why it’s important to provide great customer service
- How to improve various significant aspects of customer service
- How to meet customer needs
- How to communicate with customers appropriately and effectively
- How to handle complaints
The quality of your work is exceptional, this course helped me a lot.
Jerome Marin
Training Specialist
Give it a try
Click ‘Start the course’ and see a short interactive demo of this course template.
Course template features
Pricing options
Get one course template, a Customer Service course template bundle or all course templates.
Don’t miss out our special offer – Customer Service bundle for $899 (regular price $1299) and full course template library for $1999 (regular price $2499). Offer valid until March 8, 2021.
COURSE TEMPLATE
$299
One time payment
This course template includes:
Customer Service theory
Knowledge Check
43 pages in 5 chapters
40 min learning time
HTML5 and SCORM compatible
Source files for Articulate Storyline and Adobe Captivate
Customer Service theory
Knowledge Check
43 pages in 5 chapters
40 min learning time
HTML5 and SCORM compatible
Source files for Articulate Storyline and Adobe Captivate
CUSTOMER SERVICE
$899
One time payment
Customer Service Bundle includes:
Sales Skills
Customer Service
Negotiation Skills
Negotiation Process
+ Priority Support
Sales Skills
Customer Service
Negotiation Skills
Negotiation Process
+ Priority Support
FULL COURSE LIBRARY
$1999
One time payment
Full Course Library includes:
Sales and Customer Service Bundle
Leadership and Management Bundle
Compliance Course Bundle
Health and Safety Bundle
Food Safety Bundle
+ Priority Support
Sales and Customer Service Bundle
Leadership and Management Bundle
Compliance Course Bundle
Health and Safety Bundle
Food Safety Bundle
+ Priority Support
Other Customer Service course templates
About Course Templates
Got questions? We have answers.
Can I create courses with these course templates for my clients?
Yes, you can use our courses templates to create courses for unlimited number of organizations, your organization and your clients as well. You can customize them to match your client’s needs.
Can I change the content and images in course templates?
Sure, you will get source files and you can add more content, delete some slides or change the images. Feel free.
How does the course template license work?
With the license you can use this course template to train unlimited number of learners in as many organizations as you wish. View the full license here.
Will the courses built with your course templates work with my LMS?
You can export each course as a SCORM package and they will work perfectly fine with any SCORM-compatible LMS.
I don’t have any authoring tool. Can you create custom courses for me using these course templates?
Sure, we will more than happy to help you customize them. Contact us for more details and pricing at service@fastercourse.com
Do I have to pay for each user who will be learning from the courses created with these course templates?
No, there are no limits to the number of users that can learn from courses created with these course templates.
Still not sure? Get a Full demo!
We will be happy to give you full a demo and answer your questions