This course allows you to quickly create a customer service course. This is a great starting point, just add your company specifics and launch a customer service course much faster.
This course includes
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This course covers:
- Characteristics and impact of good customer service,
- Communication skills – active listening, asking appropriate questions,
- Adjusting your service to meet customer needs,
- Handling customer complaints,
- Essential skills (product knowledge, attentiveness, persistence).
- Why it’s important to provide great customer service,
- How to improve various significant aspects of customer service,
- How to meet customer needs,
- How to communicate with customers appropriately and effectively,
- How to handle complaints.
The quality of your work is exceptional, this course helped me a lot.
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Don’t miss out on our special offer – Full Course Library for just $999 (regular price $2499). Offer valid until February 19, 2023.
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