This course allows you to quickly create a customer service course. This is a great starting point, just add your company specifics and launch a customer service course much faster.
This course includes
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This course covers:
- Characteristics and impact of good customer service,
- Communication skills – active listening, asking appropriate questions,
- Adjusting your service to meet customer needs,
- Handling customer complaints,
- Essential skills (product knowledge, attentiveness, persistence).
- Why it’s important to provide great customer service,
- How to improve various significant aspects of customer service,
- How to meet customer needs,
- How to communicate with customers appropriately and effectively,
- How to handle complaints.
The quality of your work is exceptional, this course helped me a lot.
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Got questions? We have answers.
Can I create my own courses from these courses for my clients?
Yes, you can use our courses to create courses for unlimited number of organizations, your organization and your clients as well. You can customize them to match your client’s needs.
Can I change the content and images in these courses?
Sure, you will get source files and you can add more content, delete some slides or change the images. Feel free.
How does the course license work?
With the license you can use this course to train unlimited number of learners in as many organizations as you wish. View the full license here.
Will these courses work with my LMS?
You can export each course as a SCORM package and they will work perfectly fine with any SCORM-compatible LMS.
I don’t have any authoring tool. Can you create custom courses for me using these courses?
Sure, we will more than happy to help you customize them. Contact us for more details and pricing at email@example.com
Do I have to pay for each user who will be learning from the courses?
No, there are no limits to the number of users that can learn from these courses.
Any more questions?
We will be happy to answer all your questions