About the Download


Complete course with full content that can be easily customized. Source files included in the package.



About Negotiation Skills course

This course is designed to improve your communication skills that will enable you to negotiate successfully and work towards a win-win outcome. Theoretical material is complemented by practical tasks that enable learners to check and solidify their knowledge. Click below to see a short demo!

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Course content

The course starts with an introductory part that provides the definition of negotiation and the gains of applying negotiation skills to achieve a beneficial outcome. It also touches upon negotiation environments and some general characteristics of good negotiations.

The next chapter discusses the importance of communication skills for a negotiator. First, we consider the importance of verbal and non-verbal communication and the ability to control yourself as well as recognize meaningful signs in the behavior of others. The learner is also introduced to the concept of active listening and some approaches that can be used to improve this skill.

The other major section in the course has to do with assertiveness. We start by considering what assertiveness refers to. Then, we move on to some aspects of a negotiator’s communication that can contribute to their assertiveness. Finally, we discuss four assertiveness techniques that enable a negotiator to handle challenging communication with the other party in a confident way.

The Test section of the training contains a total of 4 questions (multiple choice, drag-and-drop) to check the learner’s understanding of the course content.

Course outcome

After completing this e-learning course learners will have better understanding about:

  • How to communicate information effectively and confidently
  • The importance of non-verbal communication
  • How non-verbal communication can help you control your conduct and read non-verbal clues
  • Why listening is an essential skill for successful negotiation
  • How assertiveness can enable you to handle challenging situations
  • How assertiveness can help you preserve self-confidence


Built in Articulate Storyline 2 and Adobe Captivate 9, can be modified using Articulate Storyline 2, Articulate Storyline 3 or Articulate Storyline 360, as well as Adobe Captivate 9, Adobe Captivate 2017 and Adobe Captivate 2019. If you don’t own any licenses, we can adjust the content on your behalf. Can be published for SCORM, TinCan or HTML5. Will work on any LMS.

Captivate versions are fully responsive and are using Arial font. In Storyline courses we used Raleway font that can be downloaded for free from Google Fonts.


Purchase of e-learning course with source files gives you the right to create an unlimited number of training courses for 1 organization for commercial or noncommercial purposes, it can be your organization or it can be an external organization (client). There are no limits to the number of users that can learn, or the time, the training can be carried out. The only limitation is that you cannot use one license for creating training courses for multiple organizations. If you would like to use the courses with source files for more than 1 organization, please let us know and we will create a special deal for you.

If you want to customize this courses you will need either Articulate Storyline 2, 3 or 360, or Captivate 9, 2017 or 2019 to edit these courses, alternatively, you can ask us to do it.

Deliver yesterday and on a budget

Just imagine how much time and money this course will save you, everything is ready, but if you want you can delete parts which you don’t like, and add some content that is specific to your organization, you have the freedom to adjust the content any way you like. Deleting and adjusting usually takes less time than creating everything from scratch.

Until the 24th of September, 2019, you can get this customizable course for a special price – $499 (regular price $999) or get all customizable courses (Sales Skills, Conflict Resolution, Workplace Harassment, Business Ethics, Customer Service, Negotiations Skills, and Negotiations Process) for $2499 (regular price $3999)!

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