About the Download


Complete course with full content that can be easily customized. Source files included in the package.



About Negotiation Process course

This course is designed to improve your understanding of stages in negotiation process and the key elements that will determine the success of your negotiation. Theoretical material is complemented by practical tasks that enable learners to check and solidify their knowledge. Click below to see a short demo!

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Course content

The learner is first introduced to the concept of negotiation and its importance in achieving the best possible outcome in any situation. Then, we move on to looking at each stage of negotiation. We start with the essentials of preparing for a negotiation, such as determining your objectives, doing relevant research, considering the perspective of the other party etc. Then, we move on to starting a negotiation where we briefly discuss the importance of introducing yourself properly and building rapport with the other party.

Once we get into the actual negotiation process, we discuss various negotiation types and styles that you may encounter. We also introduce common negotiation tactics and provide practical advice on how to handle them.

Finally, we arrive at closing a negotiation. This includes some strategies for overcoming obstacles that impede closing a deal. We also touch upon some factors that may affect how people perceive the outcome of a negotiation.

The Test section of the training contains a total of 5 questions – 2 multiple choice questions and 3 scenarios.

Course outcome

After completing this e-learning course learners will have better understanding about:

  • Why it’s important to prepare for any negotiation
  • What are the main factors that determine success of a negotiation
  • What are the negotiation strategies and how to choose the best one
  • You will learn how to recognize and neutralize manipulative tactics that can be used against you
  • You will receive practical tips on how to handle the final stage of the negotiation
  • You will learn how to successfully close the deal


Built in Articulate Storyline 2 and Adobe Captivate 9, can be modified using Articulate Storyline 2, Articulate Storyline 3 or Articulate Storyline 360, as well as Adobe Captivate 9, Adobe Captivate 2017 and Adobe Captivate 2019. If you don’t own any licenses, we can adjust the content on your behalf. Can be published for SCORM, TinCan or HTML5. Will work on any LMS.

Captivate versions are fully responsive and are using Arial font. In Storyline courses we used Raleway font that can be downloaded for free from Google Fonts.


Purchase of e-learning course with source files gives you right to create an unlimited number of training courses for 1 organization for commercial or noncommercial purposes, it can be your organization or it can be an external organization (client). There are no limits to the number of users that can learn, or the time, the training can be carried out. The only limitation is that you cannot use one license for creating training courses for multiple organizations. If you would like to use the courses with source files for more than 1 organization, please let us know and we will create a special deal for you.

If you want to customize this courses you will need either Articulate Storyline 2, 3 or 360, or Captivate 9, 2017 or 2019 to edit these courses, alternatively, you can ask us to do it.

Deliver yesterday and on a budget

Just imagine how much time and money this course will save you, everything is ready, but if you want you can delete parts which you don’t like, and add some content that is specific to your organization, you have the freedom to adjust the content any way you like. Deleting and adjusting usually takes less time than creating everything from scratch.

Special Offer

Until the 24th of September, 2019, you can get this customizable course for a special price – $499 (regular price $999) or get all customizable courses (Sales Skills, Conflict Resolution, Workplace Harassment, Business Ethics, Customer Service, Negotiations Skills, and Negotiations Process) for $2499 (regular price $3999)!

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