About Excellent Customer Service Course
This course is designed to help you gain an understanding of what customer service is, why you should invest yourself in improving your customer service and how you can achieve it. Detailed theoretical information is complemented by examples and interactive tasks that will help you check and solidify your knowledge. Click below to see a short demo!
After completing this e-learning course learners will have better understanding about:
- Why it’s important to provide great customer service
- How to improve various significant aspects of customer service
- How to meet customer needs
- How to communicate with customers appropriately and effectively
- How to handle complaints
This e-learning course takes approximately 30 minutes to complete and consists of 44 pages and 5 modules.
Built in Articulate Storyline 2 and Adobe Captivate 9, can be modified using Articulate Storyline 2, Articulate Storyline 3 or Articulate Storyline 360, as well as Adobe Captivate 9, Adobe Captivate 2017 and Adobe Captivate 2019. If you don’t own any licenses, we can adjust the content on your behalf. Can be published for SCORM, TinCan or HTML5. Will work on any LMS.
Captivate versions are fully responsive and are using Arial font. In Storyline courses we used Raleway font that can be downloaded for free from Google Fonts.
Purchase of e-learning courses with source files gives you right to create training for five organizations, either for internal training in your organization or for external clients. If you want to use the e-learning course for more clients please let us know and we will arrange that. There are no limits to the number of users that can learn, or the time, the training can be carried out.
Deliver yesterday and on a budget
Just imagine how much time and money this course will save you, everything is ready, but if you want you can delete parts which you don’t like, and add some content that is specific to your organization, you have the freedom to adjust the content any way you like. Deleting and adjusting usually takes less time than creating everything from scratch.
Get this course for $999 or get all 5 e-learning courses with source files for $3999!